No fluff. No vague claims. Here's exactly what we built, for whom, and what happened.
The Problem
Their 4-person support team handled 600+ tickets/month. Response times averaged 6 hours. Customers were churning due to slow support.
The Solution
Built a custom AI chatbot trained on their entire knowledge base, integrated with Intercom. The bot handles FAQs, billing questions, and basic troubleshooting autonomously.
85%
Tickets handled by AI
3s
Avg response time
40hrs
Saved per month
"Our team went from drowning in tickets to actually having time to build better products."
— Sarah Chen, COO
The Problem
Inbound leads filled out a form and waited 4+ hours for a response. By then, 60% had already contacted a competitor.
The Solution
Deployed an AI qualification bot that engages leads instantly, asks qualifying questions, and books discovery calls directly to the founder's calendar.
25%
More qualified calls booked
< 10s
Lead response time
3x
ROI in 60 days
"We were losing leads because we couldn't respond fast enough. That problem is completely gone now."
— Marcus Williams, Founder
The Problem
Their ops team spent 3 hours daily manually moving order data between Shopify, their 3PL, and accounting software. Errors were constant.
The Solution
Built a fully automated data pipeline connecting Shopify → 3PL → QuickBooks → Slack notifications. Zero manual data entry required.
63hrs
Saved per month
0
Manual data errors
$8,400
Annual labor cost saved
"The automation pays for itself every single month. Best investment we've made."
— Priya Sharma, Operations Director